Services

Need a Proactive IT Management Solution that Improves Network Reliability and Performance?

Our  ACTfirst IT Management Service keeps all systems running.  It’s a complete IT management service that provides the benefits of an in-house IT staff for a fraction of the cost.

Our ACTfirst IT Management Service Offers the Benefits You Expect:

  • Guarantees Your Systems Run Reliably and Securely by preventing a majority of computer and network problems from occurring in the first place.
  • Corrects Problems Promptly and Accurately without the cost, delay and inconvenience of having an expensive engineer travel to your office. We support your staff online, wherever they are in the world.
  • Provides Advice on Strategic IT Decisions to help ensure you keep your IT solutions in-line with your operational needs and one step ahead of your business growth plans.
  • Saves You Money by improving your networks reliability and performance, resulting in fewer IT emergencies.

How It Works

Our ACTfirst service is available for a Fixed Monthly Subscription enabling you to more easily control and plan your costs.

The concept is very simple. Every month we perform regular, scheduled maintenance on your network. We check that your virus protection is up to date; your backups are working, and we apply software patches to make sure your network is running at maximum speed and performance. We also remotely monitor your network 24/7 to detect, diagnose, and prevent lurking problems from turning into major interruptions to your business in the form of downtime.

When you do have a problem, call us and pass the management of your PC to our technicians. We then diagnose the problem and solve it in the same way as we would in your office, but without the delay, inconvenience and cost of getting an expensive technician onsite. You’ll be able to watch us fix your problem as we talk with you on the telephone.  ACTfirst is a proactive service that provides all of the benefits of an in-house IT staff at a fraction of the cost.

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