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    Customer Support

Phone Support


Need some help but want to speak with a human? Contact us to
speak with a support team member on the phone now at 845-232-2050. 

We are here to help!

Remote Support


We can connect to you in seconds with the use of our Remote Support Tool. We can repair or investigate most problems quickly so you can get back to work.


ACT Support Portal


Access our Support Specialists by Online Ticketing System. Sign up Sign in and create or Track your Support Tickets. Our staff will get you up and running in no time.

Increased Productivity


·   Increased Productivity: Continuous insight into your network lets us reduce the business impact of IT failure by preventing and shortening the time from network failure to issue resolution.


ACT Managed Services


Total network peace of mind. Your time is precious. You have more important issues to deal with than your computer network. It is, however, a critical enabler to your business and in need of attention to ensure it’s running predictably, optimally and securely. Our fully managed program is the ideal solution for an organization like yours, an organization that demands the utmost in network reliability and quality service.

Managed Services and IT Support Services

We’re a 24/7, Cost Efficient Outsourced IT Service for You!


Karen Walter

Losing a lot of important data that I had on my laptop’s HDD was devastating… Imagine my sheer joy, when these bunch of tech magicians retrieved it all for me in mere 24 hours!

Joe Linbaum


These incredible tech people helped our company big time when we were moving all of our 450 employees (and their PCs)! They were timely and so cost-efficient!

Dana Sherman

When my desktop was hit by a ransomware and I lost access to all of my business documents on HDD, I was desperate! Thank God these guys knew what to do!

Latest Blog Posts

Save 10%

When Ordering An Annual Maintenance Contract!

ACTFirst, Inc.

Making sure that you know the price before the actual repair happens, we allow our customers to drop-off their desktops for a free of charge diagnostics and price assessment.

​​​​​​​     4 Dr. Fink Rd., Pleasant Valley, NY 12569 USA

    Mon–Fri: 8:00am–5:00pm



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